COVID-19 Safety Protocols & Procedures

COVID-19 FAQs | REFUND POLICY

A Look Into The Future At Fastbreak

Before you leave…
Know before you go! We are erring on the side of caution; please stay home if you are sick or showing any symptoms. It is always a good idea to do a temperature check before heading our way. Anyone 100.4 and above will be turned away from any programming, indoors or outdoors. Have a discussion with your kids. Everyone is excited to see their friends and be back to sports but we need all your efforts in staying distant and keeping our hands to ourselves. Please limit all personal belongings as much as possible including strollers.

Entering the facility…
We will be limiting the amount of people in our facility. Everyone will check-in, take a thermal temperature scan, and sanitize hands. All participating children are allowed one parent/caregiver and immediate siblings only. However, if it is not dire that a caregiver is in the building please urge them not to enter. If the weather is nice and you are able to wait for your child outdoors, please do so.

Temperature Checks, Health Declaration and Proof of Vaccine
Everyone entering our facility or involved in any program will be required to take a temporal touch-less temperature scan (100.4 and above will not be admitted) on a daily basis. Everyone is required to use hand sanitizer upon entering the facility.

In accordance with the state of New York, children wishing to participate in Fastbreak programs must adhere to the following COVID-19 vaccination policy:

As of January 1st, 2022
All participants ages 5+ are required to have at least one dose of the COVID-19 vaccine.
By February 1st, 2022
·       All participants ages 5+ are required to show proof of full vaccination against COVID-19.
We ask that all families submit proof of their child’s vaccine status using the link below:
Submit Proof of Vaccine
If your child requires an exemption from the vaccine requirement due to medical reasons, please provide a letter of justification from your medical provider and email it to teamfastbreak@fastbreakkids.com by January 1, 2022.
If you have any question please email eddie@fastbreakkids.com and we will follow up with you as timely as possible.

Protective Personal Equipment & Physical Distancing
Everyone will be required to wear protective masks in order to enter the facility. All staff will be trained in the proper use of PPE and correctly implementing social distancing procedures. We have also outfitted our entire facility with separation barriers and implemented staggered session times to eliminate bi-directional traffic while entering or leaving the facility.

Masks
Masks are required at all times when in our facilities, whether you are playing on court or viewing. Participants may lower their mask and separate from others to catch their breathe. We have built in periodic “air breaks” and staff are aware of signs of reduced oxygen intake.

Water Fountains
We have converted our water fountain to fill stations. Please come with ample water in bottles labeled with your child’s name which can be refilled at our location.

Cleaning Protocols, Disinfectant Procedures & Sanitation
We have implemented rigorous deep cleaning and disinfecting through-out the day and once overnight along with increasing the size of our maintenance team to support these efforts.

  • Use of Medical Grade EPA-registered disinfectants designated effective against COVID-19 (kill times of less than one minute) in addition to deep cleaning.
  • Touch-less hand sanitizer stations throughout facility, along with continually cleaning of all equipment before & after use.
  • Increased ventilation system to 100% fresh air intake and upgraded all facility air and particle filters to hospital grade MERV-13 filters.
  • Upgraded Air Filtration to include Ultra-Violet (UV) germicidal irradiation
  • Additional portable HEPA Air purifiers throughout locations

Communication
Fastbreak promises to immediately notify all families once there has been a confirmed case within our population. We expect full transparency and communication from all customers to ensure the safety and well being of everyone. We expect to be notified ASAP if anyone has tested positive or shown symptoms and been in the facility or in contact with anyone who has.

Refunds and Credits
Due to our limited space we are unable to provide any cash refunds for missed programming. We will credit your company account for any missed program date with at least 48 hours notice. There will be no make-ups for a program day cancelled within 24 hours of scheduled start time unless accompanied by a doctor’s note.

COVID-10 Frequently Asked Questions

This FAQ list is a tool for our parents, players, and staff to seek answers to commonly asked questions.  If you do not find your question in this list, please email or give us a call.

While we recognize that things will be constantly changing and being updated, we want you to know that we are well prepared to return to play and our plans meet, if not exceed, recommendations from the Center for Disease Control, New York State and our local government.

We will constantly update this FAQ list as needed – Dated December 23, 2021

Q: Will temperatures be taken on site before someone can gain entry?

A:  Yes, everyone entering the Fastbreak facility or programming will have their temperature taken with a Non-Contact thermometer.  Anyone with a temperature above 100.4 will be denied entry.

Q: Will athletes be sharing equipment?

A:  We have implemented an array of games and activities into our curriculum that will not require the use of shared equipment. Equipment, at times, may be shared within a class / camp pod. All equipment will be cleaned prior to every session with a non-hazardous cleaning disinfectant to eliminate bacteria and virus’ including COVID-19.

Q:  What are your outside facility procedures?

A:   Our outside facilities have different procedures at each location. We will update you regarding those procedures (and any changes) prior to each season.

Q:  How will staff be prepared to re-open and return to play?

A:  Staff will be trained and prepared to operate under all the new guidelines required to re-open.  All staff will be required to wear PPE when children are present.  They will also adhere to our COVID-19 screening process before entering the building and/or programming. Due to the requirement of masks during play; coaches are aware of the signs of reduced oxygen intake and we have built “air breaks” into our programming.

Q:  How will the experience in your programs be different for the kids?

A:   The areas in the gym will be used by less players/coaches as in pre-Covid times.  Common areas (bathrooms, seating areas etc.) will support physical social distancing as required. We will be limiting parents/guardians in our facility during program hours along with hand sanitizing upon entry and exit. Face masks will be required at all times when in our facility. Coaches will wear face masks when children are present.

Q:  What steps are being taken to be sure Fastbreak is providing a safe environment?

A:  We have an intense and constant cleaning/sanitation process throughout the day including all touch points, and equipment. A deep clean will occur every night during our closing process. We have outfitted the facility with a dozen more hand sanitizing stations and social distancing barriers, and signage / posters of required practices. All soaps, sanitizers and cleaners are EPA approved.

Q:  What will be the process if someone tests positive after we have been in the gym together?

A:  Attendance will be taken at every session.  The staff will contact trace and notify immediately upon being notified that someone has tested positive. Anyone who was in the building during a session or was in contact with that person will be notified.

Q:  Are we guaranteed that our children will be safe?

A:  We will be doing everything necessary to make our programs safe.  Safety for the kids is our top priority.  However, nothing is risk free.  We have the safety policies and in procedures in place to minimize risk to all players, families and staff while at our programming. We ask for you to move at a pace that you and your family are comfortable with. We offer different options from private lessons to small outdoor group lessons. We are firm believers that physical exercise boosts mental health; so either way, be sure to get out and play!

Q:  Who should seriously consider NOT returning to play or sessions?

A:   People who are personally, or living with someone effected:  Diabetes, Chronic lung disease including Asthma, severe obesity, chronic kidney disease, heart conditions, immunocompromised(e.g. transplant recipient, needing immunosuppressant medications (e.g. steroids, biologics, etc.) and age greater than 65 years.

Q:  Will masks be required?

A:  Yes.  Everyone entering the facility or checking in for a program must have a mask on. Coaches, participants and anyone in our facility will be required to wear masks.

Q:  What happens if someone shows symptoms after arriving at the gym?

A:  Parents will not be allowed to leave their child until the temperature is taken and is in the safe range. If someone becomes symptomatic after the start of their session, they will be quarantined area immediately, we will communicate to the parent immediately. If the child tests positive, we will enable our contact tracing policy.

Q:  Do I drop my child off outside?

A:  There will be a check-in line for when the program begins. You check in at the door and wait until their temperature is taken so they may enter the facility and/or program. Please remain socially distanced when waiting to enter the facility.

Q:  Will parents be allowed to stay at their player(s)’ session?

A:  Only 1 parent and/or guardian and immediate siblings will allowed to stay for every participating child.

Q:  Can my player bring a snack in with him/her before class?

A:  No, there will be no outside food to be eaten in our facility.

Q:  Will the bathrooms be open?

A:  Yes, but access will be limited in the number of occupants at any one time and monitored throughout all sessions. We have also installed plexiglass partitions in our bathroom sinks and urinals.

Q:  Before I come to a session, is there anything I should do?

A:  Yes, bring PPE with you and ask yourself these simple questions below.  If you answer yes to any of them, you should consider not coming to that session or program.

  1. Do you have a sore throat, fever, body aches, cough or difficulty breathing that is new?
  2. Have you been tested for COVID-19 in the past 14 days and are you waiting for results or was the result positive?

Q:  Do I need to sign any waiver for my child before he/she may return to play?

A:  Yes, you will need to sign a recently updated waiver before your child may attend a session.  You will receive that waiver either via online, email, or on-site.

Q:  Who can I contact if I have questions or concerns during this return to camp?

A:  As always, our team is here ready to help.  You can reach out via email teamfastbreak@fastbreakkids.com or call (212)724-3278.