FAQ/Enrollment Agreement/Waiver

SKIP TO FASTBREAK SPORTS’ POLICIES

SKIP TO THE PLAYROOM NYC’S POLICIES

SKIP TO FASTBREAK SPORTS/THE PLAYROOM NYC’S WAIVER AND RELEASE

FASTBREAK SPORTS’ POLICIES

PAYMENT

Your child’s enrollment will not be confirmed for a class, team/league, or camp until full payment has been received. We accept MasterCard, Visa, or Discover. If paying by check, please make payable to Fastbreak Sports for the full amount of the session’s fee.

REFUNDS

Classes:

Fastbreak allows for a full prorated company credit for the session’s remaining classes before the third class of any period. A prorated refund, minus a $50 administrative fee, may also be issued for classes cancelled prior to the third class. There are no credits/refunds thereafter. If you decide to withdraw your child from the program, you must notify the Fastbreak office no less than 24 hours before the third class of the pertinent period and are responsible for all charges until you do so. There are no refunds/credits for missed classes.

Fastbreak reserves the right to cancel classes due to low enrollment or change/cancel programming dates should scheduling conflicts arise at any location.

Teams/Leagues:

Fastbreak allows for a full company credit for any teams/leagues cancelled at least two weeks prior to the season start date. Refunds, minus a 10% administrative fee, may also be issued for teams/leagues cancelled no less than 2 weeks in advance.

Camps:

Fastbreak allows for a full company credit for any camp dates cancelled two weeks prior to your child’s start date. Refunds, minus a 10% administrative fee, may also be issued for camp days/weeks cancelled no less than two weeks in advance.

MAKE UP POLICY

Classes:

No more than two make up classes are permitted for any class, contingent upon availability and upon the express and specific consent of Fastbreak management. All make-ups must be used before the end of the current semester; under no circumstances do make-ups carry over to a new season. Please be advised that due to the popularity of Fastbreak’s basketball programming, make ups for these classes are frequently unavailable. There are no make ups offered for Private After School groups or any classes that are offered only once per week.

Teams/Leagues:

There are no make ups for any missed team/league practices or games.

Camps:

Rescheduling a day of camp is allowed with a minimum of 24-hours notice. There will be no make ups for camp days cancelled within 24 hours of the scheduled start time unless accompanied by a doctor’s note.

PERSONAL TRAINING POLICY

No personal training lessons shall be booked or confirmed without payment. There is no holding ‘spots’ or reserving time slots. These lessons are on a first come first served basis. Current customers will be given a 1-week priority re-enrollment period to confirm all details and remit payment for a new personal training package. After this time, the lesson time slot will be available to our waiting list then public on a first come first served basis. You are allowed a maximum of 2 make-ups per package of 10 lessons and 1 make-up per package of 5 without a doctor’s note. All missed lessons that coincide with a doctor’s note will be rescheduled at no additional charge. Cancellations with more than 24 hours’ notice will be re-scheduled and added to end of package, added to new package, or a company credit applied. Cancellations under 24 hours will be subject to loss of lesson and coach will be paid for said lesson.

RAIN DAY POLICY

Fastbreak’s outdoor programs will run in light rain. In the event of heavy rain, lightning, or dangerous field conditions we will cancel class and either schedule a make-up or credit your Fastbreak account for future use.

PERSONAL BELONGINGS

Fastbreak is not responsible for loss or theft of, or damage to, any personal belongings at Fastbreak HQ or any other location where programming takes place; please always keep your personal items with you.

 

THE PLAYROOM NYC’S POLICIES

PAYMENT

Playroom passes can be purchased as a single playroom pass or as part of a package. You must purchase a playroom pass for each child prior to entering the playroom.

HOURS AND TIME LIMIT

The Playroom NYC reserves the right to modify playroom hours. On occasion, the playroom may be closed for special events and activities. Please call ahead.

The Playroom NYC reserves the right to ask you to leave the playroom after 2 hours to accommodate other children.

CAREGIVER REQUIREMENTS

The Playroom NYC does not provide supervision for children while at The Playroom NYC. You will be solely responsible for the supervision of your child(ren) while at The Playroom NYC and agree to remain onsite with your child(ren) while they are at The Playroom NYC.

Children must always stay within arms’-reach of a parent or caregiver. All parents and caregivers are responsible for their child(ren)’s safety and supervision in the playroom. Noncompliance with this policy may result in a dismissal for the day and may result in the termination of playroom and/or membership privileges at The Playroom NYC.

MAKE UP POLICY

Please keep sick children at home. We reserve the right to send a child home to get well at our discretion and offer a makeup playroom pass. Please bring your child to play at The Playroom NYC when your child is at his/her best.

SNACK POLICY

The Playroom NYC is committed to providing a safe environment for all children at our facility, including those with food allergies. Therefore, we request that you do not bring peanuts, nuts, or foods containing nut ingredients into The Playroom NYC.

PERSONAL BELONGINGS

The Playroom NYC is not responsible for loss or theft of, or damage to, any personal belongings.

 

WAIVER & RELEASE

Please read this section (the “Waiver and Release”) carefully. This is a legally binding release which may reduce or eliminate your legal recourse in certain events.

I represent that I am the parent or legal guardian of the child(ren) named below, or I have obtained permission from the parent/legal guardian of such child(ren) to execute this agreement on their behalf. I agree that the child(ren) named below and I shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions as conditions for participation in any program and/or class at Fastbreak Sports LLC/The Playroom NYC LLC. I certify that the child(ren) named below is(are) in good health and able to participate in all activities. In the case of emergency affecting the child(ren) named below, I hereby give permission for physician or hospital designated by Fastbreak Sports LLC/The Playroom NYC LLC to administer treatment. I am aware that there are inherent risks associated with participation in Fastbreak Sports LLC/The Playroom NYC LLC programs, classes, and/or use of the playroom. I either have full knowledge and understanding of the nature and extent of such risks or I expressly recognize that there may be some risks unknown to me and sign this document knowing that it shall be effective with respect to such risk. I, on behalf of myself and the child(ren) named below, knowingly and freely assume all such risks, including, but not limited to, personal injury, death, and property damage, and those risks that may arise out of the negligence of other child(ren) and/ or those arising out of or relating to participation in any and all of Fastbreak Sports LLC/The Playroom NYC LLC programs, classes, or use of any Fastbreak Sports LLC/The Playroom NYC facility.

I, on behalf of myself and the child(ren) named below, and our respective heirs, assigns, administrators, personal representatives, and next of kin, hereby release, discharge and hold harmless Fastbreak Sports LLC/The Playroom NYC LLC, its affiliates, owners, officers, and employees (collectively, the “Releasees”), from and against any and all claims, injuries, liabilities or damages that I or the child(ren) named below may sustain, or any damage that may be caused to any property of mine or my child(ren) in connection with said activities or use of such facilities or services, including injuries sustained or property damage caused by any use of equipment, due to any cause whatsoever, including but not limited to negligence on the part of Fastbreak Sports LLC/The Playroom NYC or any person hired or volunteering to perform any function with respect to Fastbreak Sports LLC/The Playroom NYC. I understand that Fastbreak Sports LLC/The Playroom NYC LLC does not assume any responsibility for or obligation to provide financial or other assistance, including but not limited to medical, health, or disability insurance in the event of injury or illness. I hereby forever release, discharge and hold harmless the Releasees from any claim whatsoever which arises or may arise on account of any first aid, treatment, or service rendered in connection with participation in The Playroom NYC programs, classes, and/or use of the playroom.

Fastbreak Sports LLC/The Playroom NYC and its agents reserve the right to take and utilize photographs, video, or any type of recording of participating children and their parents, caregivers, or anyone accompanying them to Fastbreak Sports LLC/The Playroom NYC while engaged in our classes or associated activities. I consent to Fastbreak Sports LLC/The Playroom NYC’s use of the photograph, video, or recording of my child, me, or the guardian I have designated for advertising, promotional, or related purposes, and waive all rights to compensation and other rights which may arise as a result (including any rights under N.Y. Civil Rights Law 50). I understand that Fastbreak Sports LLC/The Playroom NYC may use emails I supply for marketing purposes, though I may unsubscribe at any time.

I agree that this Waiver and Release is intended to be as broad and inclusive as permitted by the laws of the State of New York, and that this Waiver and Release shall be governed and interpreted with the laws of the State of New York. If any provision or provisions of this Waiver and Release shall be held to be invalid, illegal, unenforceable or in conflict with the law of any jurisdiction, the validity, legality and enforce ability of the remaining provisions shall not in any way be affected or impaired thereby. I have read this document before signing below, and I fully understand the contents, meaning and impact of this consent, waiver, indemnity and release.